aboutsummaryrefslogtreecommitdiff
path: root/csta/source-files/asn1-source/event-report-definitions.asn1
blob: 4db0f19c3ffd48eaabe99746bef40d04cdd6bfdc (plain)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
CSTA-event-report-definitions
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) event-report-definitions( 21) }
DEFINITIONS ::=
BEGIN

IMPORTS
OPERATION FROM Remote-Operations-Information-Objects 
	{joint-iso-itu-t remote-operations(4) informationObjects(5) version1(0) }

-- Data Types --
CallClearedEvent FROM CSTA-call-cleared-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) call-cleared-event( 22) }
ConferencedEvent FROM CSTA-conferenced-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) conferenced-event( 23) }
ConnectionClearedEvent FROM CSTA-connection-cleared-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) connection-cleared-event( 24) }
DeliveredEvent FROM CSTA-delivered-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) delivered-event( 25) }
DivertedEvent FROM CSTA-diverted-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) diverted-event( 26) }
EstablishedEvent FROM CSTA-established-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) established-event( 27) }
FailedEvent FROM CSTA-failed-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) failed-event( 28) }
HeldEvent FROM CSTA-held-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) held-event( 29) }
NetworkReachedEvent FROM CSTA-network-reached-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) network-reached-event( 30) }
OriginatedEvent FROM CSTA-originated-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) originated-event( 31) }
QueuedEvent FROM CSTA-queued-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) queued-event( 32) }
RetrievedEvent FROM CSTA-retrieved-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) retrieved-event( 33) }
ServiceInitiatedEvent FROM CSTA-service-initiated-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) service-initiated-event( 34) }
TransferredEvent FROM CSTA-transferred-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) transferred-event( 35) }
AutoAnswerEvent FROM CSTA-auto-answer-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) auto-answer-event( 40) }
CallInformationEvent FROM CSTA-call-information-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) call-information-event( 41) }
DoNotDisturbEvent FROM CSTA-do-not-disturb-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) do-not-disturb-event( 42) }
ForwardingEvent FROM CSTA-forwarding-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) forwarding-event( 43) }
MessageWaitingEvent FROM CSTA-message-waiting-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) message-waiting-event( 44) }
MicrophoneMuteEvent FROM CSTA-microphone-mute-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) microphone-mute-event( 45) }
SpeakerMuteEvent FROM CSTA-speaker-mute-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) speaker-mute-event( 46) }
SpeakerVolumeEvent FROM CSTA-speaker-volume-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) speaker-volume-event( 47) }
AgentBusyEvent FROM CSTA-agent-busy-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) agent-busy-event( 319) }
AgentLoggedOnEvent FROM CSTA-agent-logged-on-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)  --corrected 12/2000
		standard( 0) csta3( 285) agent-logged-on-event( 321) }
AgentLoggedOffEvent FROM CSTA-agent-logged-off-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) agent-logged-off-event( 320) }
AgentNotReadyEvent FROM CSTA-agent-not-ready-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) agent-not-ready-event( 322) }
AgentReadyEvent FROM CSTA-agent-ready-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) agent-ready-event( 323) }
AgentWorkingAfterCallEvent FROM CSTA-agent-working-after-call-event
   	{ iso( 1) identified-organization( 3) icd-ecma( 12)
      		standard( 0) csta3( 285) agent-working-after-call-event( 324) }
BackInServiceEvent FROM CSTA-back-in-service-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) back-in-service-event( 333) }
OutOfServiceEvent FROM CSTA-out-of-service-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) out-of-service-event( 335) }
PrivateEvent FROM CSTA-private-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) private-event( 71) }
PresenceStateEvent FROM CSTA-presence-state-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) presence-state-event( 552) }
PlayEvent FROM CSTA-play-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) play( 75) }
RecordEvent FROM CSTA-record-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) record( 76) }
ReviewEvent FROM CSTA-review-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) review( 77) }
StopEvent FROM CSTA-stop-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) stop( 78) }
SuspendPlayEvent FROM CSTA-suspend-play-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) suspend-play( 79) }
SuspendRecordEvent FROM CSTA-suspend-record-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) suspend-record( 80) }
VoiceAttributesChangeEvent FROM CSTA-voice-attributes-change-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) voice-attributes-change-event( 74) }
MonitorCrossRefID FROM CSTA-status-reporting
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) status-reporting( 126) }
BridgedEvent FROM CSTA-bridged-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) bridged-event( 224) }
DigitsDialedEvent FROM CSTA-digits-dialed-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) digits-dialed-event( 225) }
NetworkCapabilitiesChangedEvent FROM CSTA-network-capabilities-changed-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
	  standard( 0) csta3( 285) network-capabilities-changed-event( 226) }
OfferedEvent FROM CSTA-offered-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) offered-event( 227) }
ChargingEvent FROM CSTA-charging-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) charging-event( 240) }
DigitsGeneratedEvent FROM CSTA-digits-generated-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) digits-generated-event( 241) }
TelephonyTonesGeneratedEvent FROM CSTA-telephony-tones-generated-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) telephony-tones-generated-event( 242) }
ServiceCompletionFailureEvent FROM CSTA-service-completion-failure-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
	standard( 0) csta3( 285) service-completion-failure-event( 243) }
MediaAttachedEvent FROM CSTA-media-attached-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) media-attached-event( 246) }
MediaDetachedEvent FROM CSTA-media-detached-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) media-detached-event( 247) }
ButtonInformationEvent FROM CSTA-button-information-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) button-information-event( 283) }
ButtonPressEvent FROM CSTA-button-press-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) button-press-event( 284) }
DisplayUpdatedEvent FROM CSTA-display-updated-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) display-updated-event( 285) }
HookswitchEvent FROM CSTA-hookswitch-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) hookswitch-event( 286) }
LampModeEvent FROM CSTA-lamp-mode-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) lamp-mode-event( 287) }
MicrophoneGainEvent FROM CSTA-microphone-gain-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) microphone-gain-event( 288) }
RingerStatusEvent FROM CSTA-ringer-status-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) ringer-status-event( 289) }
AutoWorkModeEvent FROM CSTA-auto-work-mode-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) auto-work-mode-event( 326) }
CallBackEvent FROM CSTA-call-back-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) call-back-event( 327) }
CallBackMessageEvent FROM CSTA-call-back-message-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) call-back-message-event( 328) }
CallerIDStatusEvent FROM CSTA-caller-id-status-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) caller-id-status-event( 329) }
RouteingModeEvent FROM CSTA-routeing-mode-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) routeing-mode-event( 332) }
PartiallyInServiceEvent FROM CSTA-partially-in-service-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) partially-in-service ( 379) }
BookmarkReachedEvent FROM CSTA-bookmark-reached-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) bookmark-reached-event(517) }
CompletedEvent FROM CSTA-completed-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) completed-event(518) }
DtmfDetectedEvent FROM CSTA-dtmf-detected-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) dtmf-detected-event(519) }
EmptiedEvent FROM CSTA-emptied-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) emptied-event(520) }
InterruptionDetectedEvent FROM CSTA-interruption-detected-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) interruption-detected-event(521) }
NotRecognizedEvent FROM CSTA-not-recognized-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) not-recognized-event(522) }
RecognizedEvent FROM CSTA-recognized-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) recognized-event(523) }
SilenceTimeoutExpiredEvent FROM CSTA-silence-timeout-expired-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) silence-timeout-expired-event(524) }
SpeechDetectedEvent FROM CSTA-speech-detected-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) speech-detected-event (525) }
StartedEvent FROM CSTA-started-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) started-event (526) }
VoiceErrorOccuredEvent FROM CSTA-voice-error-occured-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) voice-error-occured-event (527) }
DeviceCapsChangedEvent FROM CSTA-device-capabilities-changed-event
	{ iso( 1) identified-organization( 3) icd-ecma( 12)
		standard( 0) csta3( 285) device-capabilities-changed-event( 334) };

cSTAEventReport OPERATION ::=
{	ARGUMENT		CSTAEventReportArgument
	ALWAYS RESPONDS		FALSE
	CODE			local:21 }

CSTAEventReportArgument ::= SEQUENCE
{	crossRefIdentifier		MonitorCrossRefID,
	eventSpecificInfo		EventSpecificInfo }

EventSpecificInfo ::= CHOICE
{	callControlEvents		[ 0] CallControlEvents,
	callAssociatedEvents		[ 1] CallAssociatedEvents,
	mediaAttachmentEvents		[ 2] MediaAttachmentEvents,
	physicalDeviceFeatureEvents	[ 3] PhysicalDeviceFeatureEvents,
	logicalDeviceFeatureEvents	[ 4] LogicalDeviceFeatureEvents,
	deviceMaintenanceEvents		[ 5] DeviceMaintenanceEvents,
	voiceUnitEvents			[ 6] VoiceUnitEvents,
	vendorSpecEvents		[ 7] VendorSpecEvents }

CallControlEvents ::= CHOICE
{	bridged 			[ 0] IMPLICIT BridgedEvent,
	callCleared 			[ 1] IMPLICIT CallClearedEvent,
	conferenced 			[ 2] IMPLICIT ConferencedEvent,
	connectionCleared 		[ 3] IMPLICIT ConnectionClearedEvent,
	delivered 			[ 4] IMPLICIT DeliveredEvent,
	digitsDialed 			[ 5] IMPLICIT DigitsDialedEvent,
	diverted 			[ 6] IMPLICIT DivertedEvent,
	established			[ 7] IMPLICIT EstablishedEvent,
	failed				[ 8] IMPLICIT FailedEvent,
	held				[ 9] IMPLICIT HeldEvent,
	networkCapabilitiesChanged	[10] IMPLICIT NetworkCapabilitiesChangedEvent,
	networkReached 			[11] IMPLICIT NetworkReachedEvent,
	offered 			[12] IMPLICIT OfferedEvent,
	originated 			[13] IMPLICIT OriginatedEvent,
	queued 				[14] IMPLICIT QueuedEvent,
	retrieved 			[15] IMPLICIT RetrievedEvent,
	serviceInitiated 		[16] IMPLICIT ServiceInitiatedEvent,
	transferred 			[17] IMPLICIT TransferredEvent }

CallAssociatedEvents ::= CHOICE
{	callInformation			[ 0] IMPLICIT CallInformationEvent,
	charging			[ 1] IMPLICIT ChargingEvent,
	digitsGeneratedEvent		[ 2] IMPLICIT DigitsGeneratedEvent,
	telephonyTonesGeneratedEvent	[ 3] IMPLICIT TelephonyTonesGeneratedEvent,
	serviceCompletionFailure	[ 4] IMPLICIT ServiceCompletionFailureEvent }

MediaAttachmentEvents ::= CHOICE
{	mediaAttached 			[ 0] IMPLICIT MediaAttachedEvent,
	mediaDetached 			[ 1] IMPLICIT MediaDetachedEvent }

PhysicalDeviceFeatureEvents ::= CHOICE
{	buttonInformation 		[ 0] IMPLICIT ButtonInformationEvent,
	buttonPress			[ 1] IMPLICIT ButtonPressEvent,
	displayUpdated			[ 2] IMPLICIT DisplayUpdatedEvent,
	hookswitch			[ 3] IMPLICIT HookswitchEvent,
	lampMode			[ 4] IMPLICIT LampModeEvent,
	messageWaiting			[ 5] IMPLICIT MessageWaitingEvent,
	microphoneGain			[ 6] IMPLICIT MicrophoneGainEvent,
	microphoneMute			[ 7] IMPLICIT MicrophoneMuteEvent,
	ringerStatus			[ 8] IMPLICIT RingerStatusEvent,
	speakerMute			[ 9] IMPLICIT SpeakerMuteEvent,
	speakerVolume			[10] IMPLICIT SpeakerVolumeEvent }

LogicalDeviceFeatureEvents ::= CHOICE
{	agentBusy			[ 0] IMPLICIT AgentBusyEvent,
	agentLoggedOn			[ 1] IMPLICIT AgentLoggedOnEvent,
	agentLoggedOff			[ 2] IMPLICIT AgentLoggedOffEvent,
	agentNotReady			[ 3] IMPLICIT AgentNotReadyEvent,
	agentReady			[ 4] IMPLICIT AgentReadyEvent,
	agentWorkingAfterCall		[ 5] IMPLICIT AgentWorkingAfterCallEvent,
	autoAnswer			[ 6] IMPLICIT AutoAnswerEvent,
	autoWorkMode			[ 7] IMPLICIT AutoWorkModeEvent,
	callBack			[ 8] IMPLICIT CallBackEvent,
	callBackMessage			[ 9] IMPLICIT CallBackMessageEvent,
	callerIDStatus			[10] IMPLICIT CallerIDStatusEvent,
	doNotDisturb			[11] IMPLICIT DoNotDisturbEvent,
	forwarding			[12] IMPLICIT ForwardingEvent,
	presenceState			[14] IMPLICIT PresenceStateEvent,
	routeingMode			[13] IMPLICIT RouteingModeEvent }

DeviceMaintenanceEvents ::= CHOICE
{	backInService			[ 0] IMPLICIT BackInServiceEvent,
	deviceCapabilityChanged 	[ 1] IMPLICIT DeviceCapsChangedEvent,
	outOfService			[ 2] IMPLICIT OutOfServiceEvent,
	partiallyInService		[ 3] IMPLICIT PartiallyInServiceEvent }

VoiceUnitEvents ::= CHOICE
{	bookmarkReached			[ 7] IMPLICIT BookmarkReachedEvent,
	completed			[ 8] IMPLICIT CompletedEvent,
	dtmfDetected			[ 9] IMPLICIT DtmfDetectedEvent,
	emptied				[10] IMPLICIT EmptiedEvent,
	interruptionDetected		[11] IMPLICIT InterruptionDetectedEvent,
	notRecognized			[12] IMPLICIT NotRecognizedEvent,
	play				[ 0] IMPLICIT PlayEvent,
	recognized			[13] IMPLICIT RecognizedEvent,
	record     	 		[ 1] IMPLICIT RecordEvent,
	review     	 		[ 2] IMPLICIT ReviewEvent,
	silenceTimeoutExpired		[14] IMPLICIT SilenceTimeoutExpiredEvent,
	speechDetected			[15] IMPLICIT SpeechDetectedEvent,
	started				[16] IMPLICIT StartedEvent,
	stop       	 		[ 3] IMPLICIT StopEvent,
	suspendPlay 	 		[ 4] IMPLICIT SuspendPlayEvent,
	suspendRecord	 		[ 5] IMPLICIT SuspendRecordEvent,
	voiceAttributesChange		[ 6] IMPLICIT VoiceAttributesChangeEvent,
	voiceErrorOccured		[17] IMPLICIT VoiceErrorOccuredEvent }

VendorSpecEvents::= CHOICE
{	privateEvent			[ 0] IMPLICIT PrivateEvent }		

END  -- of CSTA-event-report-definitions